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We do not accept returns, we will only exchange items if there is a manfacture defect with in 30 days of reciept. We require a return authorization for all items being exchanged. MTSS does not accept deliveries without prior authorization. Customer is responsible for shipping charges for returns and exchanges. If you're not sure what size to order, please call or Email us in advance so we can assist you. All returned or exchanged items must be received in the original packaging and "like new" condition.